How did that work again?

"How did that work again?" Who gets that question at your company? Usually the same two people. Not because it is written nowhere, but because nobody knows under which word.

A calculation example. 40 questions a week, 6 minutes per question to find out from a colleague: 184 hours a year. If an assistant answers half, that is 92 hours, over €4,000 at €45 an hour.

In Digital WorkMate the assistant searches the knowledge base first. If you use another common word than the manual, for example "trim loss" for material loss, it still finds the article. That way your experienced people do not have to answer every question again.

Indicative calculation example. Not a customer result.

Who at your company gets interrupted most with "how does this work again"? Want to see how this works? Book a demo.